The number of people seeking advice on re-funds due to cancelled holidays and events has risen by 346 per cent since the crisis began, according to Citizens Advice Scotland. CAS said there was a strong case for financial penalties for companies that did not deal with requests fairly, saying consumer law “is on the side of customers in this situation.” (The Herald)
346% rise in people seeking advice on re-funds
The number of people seeking advice on re-funds due to cancelled holidays and events has risen by 346 per cent since the crisis began, according to Citizens Advice Scotland. CAS said there was a strong case for financial penalties for companies that did not deal with requests fairly, saying consumer law “is on the side of customers […]