The SNP Shadow Transport spokesperson Gavin Newlands has raised “serious concerns” over the refusal of travel firms to refund customers who are entitled to the money due to cancellations. Newlands echoed the assessment of consumer watchdog Which?, which has found that many firms are breaching legal obligations by refusing refunds. Newlands called on the UK Government to intervene. (The National)
Concerns raised over travel firms refusing refunds
The SNP Shadow Transport spokesperson Gavin Newlands has raised “serious concerns” over the refusal of travel firms to refund customers who are entitled to the money due to cancellations. Newlands echoed the assessment of consumer watchdog Which?, which has found that many firms are breaching legal obligations by refusing refunds. Newlands called on the UK Government to intervene. […]